Frequently Asked Questions

What I do, what I don't do, and how it works.

No. I only provide information. I observe, photograph, visit, and record. I do not certify, approve, or guarantee any supplier, factory, or product. I am not a QC company or inspection agency. You interpret the data and make your own business decisions.
No. I do not negotiate prices, sign contracts, handle payments, or take commissions. I am not a sourcing agent or broker. I am purely an information provider. Your commercial relationship is directly between you and the supplier.
No. I charge only for the task you assign. I have no financial relationship with any factory, supplier, or trading company. This is non-negotiable and is the foundation of my independence.
No. I do not place orders, purchase inventory, or act as your buyer. I verify, observe, and document. You handle the commercial relationship directly with the supplier.
No. I provide raw information, photos, and videos. You interpret the data and make your own business decisions. I do not recommend or advise. I am your eyes, not your brain.
Yes. Most tasks are paid after completion. You review the report and evidence first. If you are not satisfied with the execution, you do not pay. This is how trust is built. For large or multi-day tasks, a small deposit may be required.
I am based in Suzhou, China. I regularly cover Kunshan, Taicang, Changshu, Wuxi, and Shanghai. For other cities (Ningbo, Hangzhou, Shenzhen, etc.), I can discuss travel costs and scheduling. I do not claim to cover all of China.
Reports are delivered via WhatsApp, email, or a shared cloud folder (Google Drive, Dropbox, etc.). They include timestamped photos, raw video files, GPS coordinates, and a written summary. You receive everything within 24 hours of task completion.
Yes. All communication is in English. Reports are written in English. Phone calls to Chinese suppliers are conducted in Chinese, but the transcript and summary are provided in English.
If a factory refuses entry, I document the exterior, signage, and surrounding area. I photograph the gate, the building, and any company name visible. I record the refusal and note the time. This is still valuable information. You are only charged for the work completed.

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